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SaaS

A collection of 4 issues

SaaS purchasing insights

An interesting read about SaaS purchasing insights. Renewals can take 50% longer and an element is Vendor response times. SaaS Purchasing Insights Q1 2024 | VerticeWhen it comes to software spending, renewals have always accounted for a much larger slice of the pie. And often for good reason – familiarity, cost-effectiveness, minimal

Always about costs

Tech is cool, but It’s always about costs. Often missing from a lot of conversations. Salesforce eyes pricing per AI conversationBenioff sees ‘very high margin opportunity’ in bid to ‘monetize’ productivity gainsThe RegisterLindsay Clark Investors concerned efficiencies will result in fewer seat sales. Benioff (CEO) likes PPC (‘Pay Per

The longest Atlassian Outage

Quite a sobering read and something to bear in mind when you consider ‘Plan B’ for SaaS applications. 10 days later and only 49% of those impacted have ‘functionality’ restored. A bit of a Black Swan event but I’ll certainly think about it when considering resilience. The Scoop: Inside