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Leadership

A collection of 23 issues

Some good questions

It’s Cyber Security Awareness Month (The WORST acronym…ever, Marketers are eye-rolling and weeping. If they aren’t, somebody needs to have a quiet word) Strangely I’m interested in seeing where the marketing does go on this. ‘It’s [I’m not typing it again] so be aware

SaaS purchasing insights

An interesting read about SaaS purchasing insights. Renewals can take 50% longer and an element is Vendor response times. SaaS Purchasing Insights Q1 2024 | VerticeWhen it comes to software spending, renewals have always accounted for a much larger slice of the pie. And often for good reason – familiarity, cost-effectiveness, minimal

Some types of 'churn' is not good

Churn, tenure and retention are some of the things I track when leading a team. I always think it’s a tricky one to look at. You don’t want things to stagnate, you want people to grow. But some are happy doing their role. But my word I’ve

Wild Navy read

This is a wild read. How Navy chiefs conspired to get themselves illegal warship Wi-FiA scathing Navy investigation reveals how USS Manchester’s enlisted leaders endangered their ship with an unauthorized Starlink Wi-Fi setup.Navy TimesDiana Correll You can have ALL the security infrastructure, access management, policies, logging and monitoring

Why do AI projects fail then?

Good article by Jürgen Geuter: Why “AI” projects fail“By some estimates, more than 80 percent of AI projects fail—twice the rate of failure for information technology projects that do not involve AI.” – The Root Causes of Failure for Artificial Intelligence Projects and How They Can Succeed A study

Always about costs

Tech is cool, but It’s always about costs. Often missing from a lot of conversations. Salesforce eyes pricing per AI conversationBenioff sees ‘very high margin opportunity’ in bid to ‘monetize’ productivity gainsThe RegisterLindsay Clark Investors concerned efficiencies will result in fewer seat sales. Benioff (CEO) likes PPC (‘Pay Per

Crowdstrike RCA is out

In incident response, security and GRC I’ve often asked the question “How do we train people without the pain?”. There’s no better teacher than experience. But sometimes that comes with trials and tribulations. The longest time I spent managing an incident was 27hrs straight. The dark hours were

Delta CEO speaks

I don’t like watching video, I prefer reading. But somebody recommended watching this. Delta Airlines CEO Ed Bastian talking about Microsoft and CrowdStrike. Yes, the commentary has been done to death at this stage. But everybody in Technology should listen to this. This is a MAJOR customer who’s

Show me the other money

This is a long but good read. Zitron really researched this. How Does OpenAI Survive?Throughout the last year I’ve written in detail about the rot in tech — the spuriousness of charlatans looking to accumulate money and power, the desperation of the most powerful executives to maintain control and

Repeated mistakes

When you have an incident and do a Root Cause Analysis (RCA). The ‘What?’ and ‘How?’ are usually easy to determine. Usually. But the most important question that rebuilds trust and shows that you and your teams are in control, is ‘Why?’. You need to understand and communicate the ‘Why?